While we ensure a high success rate for newsletter sends, there are occasional instances where delivery may fail due to system errors or mail server issues. To address this, our team has developed an alert system to keep our valued users informed in the event of any sending failures.
How does this work?
Basically, if a newsletter fails to send, either directly or by scheduling, the site admin will be notified via email of the failed status of the newsletter. The emails will look similar to this image, and you can simply go back into the site and resend the newsletter, and it will go through with no issues.
We’re happy about this update and are committed to continuously improving the newsletter experience and making content distribution as smooth as possible for our users. If you have any questions or encounter further issues with the newsletter, reach out to us at [email protected], and we’ll be right with you.